Guiding Principles

How did we build such a unique Audiology Practice?

Skyscraper

Patient-Centered Care

There’s an ongoing struggle between opposing business philosophies to define the scope and practice of hearing care. Large corporate retailers and pseudo-professional hearing aid dispensers essentially “farm” hearing care for high profit margin sales. We believe strongly in a patient centered approach, including a rigorous process of professional diagnosis, treatment, and rehabilitation. We view treatment as a process…not a snapshot. We are an independent practice and our primary focus is on your long term satisfaction…not bottom line sales volume.

Skyscraper 2Cutting-edge Technology

Many practices cut corners by retaining older diagnostic equipment. We believe you are best served by up-to-date technology so we will always invest in the most cutting-edge diagnostic and treatment solutions available.

Exceptional Education

We believe you are best served by knowledgeable professionals so we place a high value on specialized training and education.  Credentials matter! Dr. Li-Korotky is a nationally respected research scientist and clinician, and all of our staff Audiologists have Doctor of Audiology degrees. Why settle for anything less?

Independence

We have no corporate “bosses” telling us how to do business. We are an independent practice so we are free to serve YOUR best interest. We work with the top manufacturers to obtain the best technology solutions for your hearing loss, lifestyle, and budget…and we won’t back you into a corner with “private label” brands.

Accessibility

We felt it was important to locate our office away from busy traffic, in an area quiet enough to conduct comprehensive hearing evaluations. It was also important to provide great accessibility for our customers. That is why we decided on an attractive West Side location near the Old Mill District. You won’t need to fight traffic and parking is easy.

Environment

Many clinics look and feel like functional “mini medical centers”. It was our intention to avoid this “sterile environment syndrome”, so we concentrated on patient comfort. From our stimulating interior spaces to our friendly staff, you will know you are important to us.

We have more than 350 5-Star reviews… These are just a few!

Outstanding audiology clinic!!!

Dr. Li is an excellent physician and great diagnostician who has experience with medical specialties like tinnitus and other hearing issues. Outstanding service from all personnel makes every contact (phone, appointments, follow up) excellent. This clinic uses cutting edge technology, has special events, and each person is professional. They go out of their way to help, to make your appointments worthwhile and they care about the patients. I’m so happy I changed to this clinic recently.

Dr. Odgear

After Speech Mapping with Dr. Odgear, I had the most pleasant experience in a crowded environment. Ian set my appliances perfectly to allow proper frequency distribution in what would have been an environment I would normally choose to avoid. Thank you so much! Great service and staff!

Awesome Clinic

PNA provides exceptional front office and professional medical services! I was impressed by the credentials of its doctors, the extraordinary service and friendliness in a NO-pressure, comfortable and bright environment. My test results were not only explained thoroughly but were available and emailed same day. Will recommend others without hesitation.

Very impressed!

My visit yesterday to PNW Audiology was a great experience, largely because of the very friendly yet professional attention provided to me by Dr. Li’s new assistant Grace. This very pleasant and knowledgeable young lady answered all of my questions and adjusted my devices, all the while using the very impressive technology at her disposal to further my understanding of my hearing disorder. I highly recommend PNWA and this great addition to the staff!

Best hearing-care service in Central Oregon

I’ve worked with around half a dozen different audiology labs, and Pacific Northwest Audiology is the best. Working with audiologist Dr. Ian S. Odgear is awesome; he is extremely knowledgeable, highly skilled with his equipment and software, thoroughly comprehensive in his approach and very personable. At every appointment, Dr. Odgear has been exhaustive in pursuing the very best solutions for my hearing care, and he always delivers. The facility’s sound booth is also state-of-the-art.

Audiology Screening

At one of PNWA’s events, which was very informative, I learned that tinnitus may be a sign of hearing loss. I went for a screening and found that my hearing is normal. My mom, who wears aids, also had a screening and was happy to know that her hearing level had not changed. The staff is very friendly and professional, and made sure we understood our screening results. We will continue to see PNWA for our hearing health. We highly recommend them.

Best Experience Ever

I was so impressed with the professionalism and friendliness of the people I interacted with. I learned so many facts about how my ears function. Getting to see my ear drum was really cool. The way the graphs were displayed on a large screen made it so easy to understand the status of my hearing ability. I would encourage you to have your hearing checked sooner rather than later.

Emergency Help

I woke up with a major hearing problem on Monday morning. I called and got in first thing in the morning and then had help getting in touch with other doctors to help me. Thanks so much for you calm caring help.

New Patient

The office staff is friendly and professional. Initial testing was complete and data gathered was shared in a timely fashion in layman’s terms. I am happy with my Resound hearing devices; they are comfortable and easy to use. Dr. Ian Odgear explained the components of my devices and how to synch with my iPhone and other electronics. Nice guy!

…and more than 350 other 5-Star Reviews!

 

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