A Request for Honest Reviews


Pacific Northwest Audiology is working very hard to “raise the bar” for audiological services in Bend, so we are asking you to share your opinion with others…like you…who are looking for an exceptional experience.


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You can post reviews on Google, yelp, and YAHOO below.

  • Simply click on an icon of your choice to post a review.
  • You may need to first register and sign into your account before writing a review. This is easy to do …and it may mark the beginning of a powerful new adventure in your life!

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We use Genbook to register all of our patients. After your appointment, Genbook will send an email inviting you to write an independant review.

We have more than 400 5-Star reviews… These are just a few!

Outstanding audiology clinic!!!

Dr. Li is an excellent audiologist and great diagnostician who has experience with tinnitus and other hearing issues. Outstanding service from all personnel makes every contact (phone, appointments, follow up) excellent. This clinic uses cutting edge technology, has special events, and each person is professional. They go out of their way to help, to make your appointments worthwhile and they care about the patients. I’m so happy I changed to this clinic recently.

Dr. Odgear

After Speech Mapping with Dr. Odgear, I had the most pleasant experience in a crowded environment. Ian set my appliances perfectly to allow proper frequency distribution in what would have been an environment I would normally choose to avoid. Thank you so much! Great service and staff!

Awesome Clinic

PNA provides exceptional front office and professional audiological services! I was impressed by the credentials of its doctors, the extraordinary service and friendliness in a NO-pressure, comfortable and bright environment. My test results were not only explained thoroughly but were available and emailed same day. Will recommend others without hesitation.

Very impressed!

My visit yesterday to PNW Audiology was a great experience, largely because of the very friendly yet professional attention provided to me by Dr. Li’s new assistant Grace. This very pleasant and knowledgeable young lady answered all of my questions and adjusted my devices, all the while using the very impressive technology at her disposal to further my understanding of my hearing disorder. I highly recommend PNWA and this great addition to the staff!

Best hearing-care service in Central Oregon

I’ve worked with around half a dozen different audiology labs, and Pacific Northwest Audiology is the best. Working with audiologist Dr. Ian S. Odgear is awesome; he is extremely knowledgeable, highly skilled with his equipment and software, thoroughly comprehensive in his approach and very personable. At every appointment, Dr. Odgear has been exhaustive in pursuing the very best solutions for my hearing care, and he always delivers. The facility’s sound booth is also state-of-the-art.

Audiology Screening

At one of PNWA’s events, which was very informative, I learned that tinnitus may be a sign of hearing loss. I went for a screening and found that my hearing is normal. My mom, who wears aids, also had a screening and was happy to know that her hearing level had not changed. The staff is very friendly and professional, and made sure we understood our screening results. We will continue to see PNWA for our hearing health. We highly recommend them.

Best Experience Ever

I was so impressed with the professionalism and friendliness of the people I interacted with. I learned so many facts about how my ears function. Getting to see my ear drum was really cool. The way the graphs were displayed on a large screen made it so easy to understand the status of my hearing ability. I would encourage you to have your hearing checked sooner rather than later.

Emergency Help

I woke up with a major hearing problem on Monday morning. I called and got in first thing in the morning and then had help getting in touch with other doctors to help me. Thanks so much for you calm caring help.

Finally .. a solution I can work with.

I am new to the hearing loss world. I wasn’t aware I needed hearing aids until I had my evaluation at Pacific Northwest. the care I have received and the honest concern for me to reach my full hearing potential was a fresh breath of air. I have been more then satisfied with my care and my aids are beyond what I could have imagined.

New Patient

The office staff is friendly and professional. Initial testing was complete and data gathered was shared in a timely fashion in layman’s terms. I am happy with my Resound hearing devices; they are comfortable and easy to use. Dr. Ian Odgear explained the components of my devices and how to sync with my iPhone and other electronics. Nice guy!

…and more than 400 other 5-Star Reviews!


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